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Delivery & Returns Policy

All deliveries within the Cape Town Southern Suburbs; Northern Suburbs and CBD will incur a R25.00 delivery charge. Outside of these areas, additional delivery charges will be incurred. Please consult with us to find out if your delivery point falls outside of our delivery routes, the full delivery charge will be for your account. We have a 48 hour turnaround time on deliveries from the time that payment has been received, no deliveries will take place on Saturday’s, Sunday’s and Public Holidays. Delivery turnaround time may exceed 48 hours for areas beyond our standard delivery route. Please report any damages and/or shortages of goods within 48 hours of receipt.



Please report any damages and/or shortages of goods within 48 hours of receipt of order and we will gladly collect it at our expense and either replace or repair the item, depending on the circumstance. Lamica Beauty Supplies will require a picture of the damaged goods and/or items received.


Due to the nature of the products we offer, items purchased are non-refundable unless it is faulty or damaged during shipping, this is due to health, safety and hygiene purposes.


Although seldom charged, we reserve the right to charge a 10% administration fee for returned orders should the returns process incur significant administration expenses.



Returns and Refunds – Equipment and Heaters
All heaters are guaranteed for six months, should your unit be faulty, please return your heater within 6 months from date of purchase to our head office. On receipt our technical department will assess your claim and should the unit be found faulty within our terms and conditions listed below we will replace and dispatch your product free of charge.